SHIPPING POLICY

SHIPPING INFORMATION

WE SHIP THROUGHOUT SPAIN, THE EU, AND INTERNATIONAL DESTINATIONS.
ORDERS ARE PROCESSED WITHIN 1–3 BUSINESS DAYS.
SHIPPING TIMES VARY BY DESTINATION.

SHIPPING TO SPAIN

STANDARD DELIVERY: 2–5 BUSINESS DAYS.

SHIPPING TO THE EU

STANDARD DELIVERY: 5–10 BUSINESS DAYS.

INTERNATIONAL SHIPPING

STANDARD DELIVERY: 7–18 BUSINESS DAYS.

DELIVERY ESTIMATES ARE CALCULATED FROM THE SHIPPING DATE. PLEASE ALLOW 1–3 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED, CONFIRMED, AND HANDED OVER TO THE COURIER.

DUTIES AND TAXES MAY BE COLLECTED AT DELIVERY FOR ORDERS SHIPPED OUTSIDE THE EUROPEAN UNION.

ORDER TRACKING

YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ONCE YOUR ORDER HAS BEEN PROCESSED AND SHIPPED.

RETURNS & EXCHANGES

YOU MAY REQUEST A RETURN WITHIN 14 CALENDAR DAYS OF RECEIVING YOUR ORDER.
ITEMS MUST BE UNUSED, UNWORN, AND RETURNED WITH THEIR ORIGINAL TAGS AND PACKAGING.
CONTACT US BEFORE SENDING A RETURN.
RETURN SHIPPING COSTS ARE THE CUSTOMER'S RESPONSIBILITY, EXCEPT FOR DAMAGED OR INCORRECT ITEMS.
IF AN ITEM ARRIVES DAMAGED OR INCORRECT, CONTACT US AS SOON AS POSSIBLE WITH PHOTOS, YOUR ORDER NUMBER, AND THE DETAILS OF THE ISSUE.
YOUR STATUTORY CONSUMER RIGHTS ARE NOT AFFECTED.

THANK YOU FOR YOUR UNDERSTANDING.